Coronavirus Update

Coronavirus Update - November 2021

Melbourne Showroom and Warehouse

Thanks to the easing of government restrictions, our Melbourne Showroom has reopened. All customers must book an appointment online to come into the showroom and also use QR Code check in.

Pick up from Melbourne Warehouse will need to be arranged with 24 hours’ notice in advance. Please click this link to book your pick up time

Please do not book appointments if you are experiencing fever, chills or sweats, cough, sore throat, shortness of breath, runny nose, or loss of sense of smell. A face mask must be worn during your visit.

 

 

Coronavirus Update - August 2021

Melbourne Showroom and Warehouse

Due to the COVID, Victoria has entered a state-wide lockdown.

The showroom is closed to the public, and the warehouse operates with the current contactless pickups / Fork on Fork Off services.

All Pickups will need to be pre booked here.

We will keep you updated as we know more.

 

 

Coronavirus Update - July 2021

Sydney Showroom and Warehouse

Our Sydney showroom is closed due to the Covid restrictions.

We have temporarily stopped pick up service from our NSW warehouse until lockdown restrictions lift.

Deliveries across Australia will continue as normal. Please ensure you are open and can receive deliveries. Charges may be incurred for futile collections/deliveries or storage charges if we need to hold freight or return freight.

 

Melbourne Showroom and Warehouse

Melbourne showroom is open as lockdown is over in Victoria.

Pick up from Melbourne Warehouse will need to be arranged with 24 hours’ notice in advance. Please click the corresponding link below to book your pick up time

For Melbourne Warehouse pick up, please click here.

Please wear a mask when you come in for the pick up.

 

Adelaide Showroom and Warehouse

Adelaide showroom is open as lockdown is over in South Australia.

Pick up from Adelaide Warehouse will need to be arranged with 24 hours’ notice in advance. Please click the corresponding link below to book your pick up time

For Adelaide Warehouse pick up, please click here.

Please wear a mask when you come in for the pick up.

 

Coronavirus Update - June 2021

Sydney Showroom

Due to recent outbreak in Sydney, our Sydney Showroom is temporarily closed. If you have any enquiries, please contact our sales team on 1300 659 409 or send an email to [email protected].

Sydney warehouse still operates. We are dispatching as normal. Anyone that comes in for a pick-up must wear a mask.

We will keep you updated as we know more.

 

Melbourne Showroom

Thanks to the easing of government restrictions, our Melbourne Showroom has reopened. Please book an appointment online in advance.

 

 

Coronavirus Update - May 2021

VIC Showroom & Warehouse

As Victoria has entered the 4th lockdown, our VIC showroom will not be operational since Friday 28th May, and will reopen on 11th June.

We will keep you updated as we know more.

VIC warehouse still operates. We are dispatching as normal, however, all pick-ups MUST be booked in at least 24hrs prior during the lockdown. Anyone that comes in for a pick-up must wear a mask.

 

 

Coronavirus Update - March 2021

QLD Showroom & Warehouse

As Greater Brisbane will enter a 3-day lockdown from 5pm on 29th March, our QLD office will not be operational on Tuesday 30th March, and will re-open on Tuesday 6th April.

We will keep you updated as we know more.

 

 

Coronavirus Update - January 2021

QLD Showroom & Warehouse

As Greater Brisbane will enter a 3-day lockdown on 8th Jan due to the UK strain case, our QLD office will not be operational on Monday 11th Jan, and will re-open on Tuesday 12th Jan.

We will keep you updated as we know more.

 

NSW Warehouse

Please be advised NSW warehouse will only open for pick-up from Monday to Friday between 1pm and 3pm during Covid period.

Face mask must be worn in warehouse area.

COPE dispatch service runs as normal.

 

NSW Showroom

NSW showroom is now strictly By Appointment Only due to Covid.

Face mask must be worn in showroom area.

Customer must book an appointment here to visit our Sydney Showroom.

 

 

Coronavirus Update - December 2020

NSW Showroom

Due to recent outbreak in Sydney northern beaches, and the restriction imposed by the government, our Sydney showroom visit will be by appointment only.

 

 

Coronavirus Update - November 2020

South Australian Showroom

South Australia’s COVID-19 lockdown has ended on 21st Nov, our Adelaide Showroom has now reopened. Book an appointment now for your next visit!

 

 

Coronavirus Update - October 2020

Melbourne Showroom

Thanks to the easing of government restrictions, our Melbourne Showroom has reopened.

We are here to support you reopen your catering business.

You can also visit our Melbourne virtual showroom online by clicking this link

 

 

Thank you for your continued support, and take care.

 

FHE Management