An Important Message for Our Customers

 

 

Dear valued customer,

 

As the Coronavirus (COVID-19) outbreak continues to evolve, we wanted to share with you some important information about the steps we’re taking to minimise the risk of exposure in our stores.

 

Showroom Visit

We are implementing new showroom procedures from Monday 30th March. All visits to F.H.E. showrooms will be strictly by appointment only. For essential visits, please fill out this form. One of our friendly staff will contact you within 24 hours.

 

No cash payment

Starting from Monday 30th March, we will be accepting cashless payments only. And, we do kindly ask that you continue to practice social distancing from others and our staff.

 

Phone System

Due to lockdown, we have closed our overseas offices. All phone calls may be delayed. If you cannot reach us via phone, please send an email.

For service enquiries, please send to service@fedservices.com.au

For order enquiries, please send to orders@foodequipment.com.au

For sales enquiries, please send to sales@foodequipment.com.au

For spares enquiries, please send to spares@fedservices.com.au

 

Warehouse Hours

State Warehouse

Opening Days

COPE Dispatch

NSW

Monday ~ Friday

Tuesday / Wednesday / Thursday

VIC

Monday ~ Friday

Tuesday / Wednesday / Thursday

QLD

Monday ~ Thursday

Monday ~ Thursday

SA

Tuesday / Wednesday / Thursday

Tuesday / Wednesday / Thursday

WA

Wednesday / Thursday / Friday

Wednesday / Thursday / Friday

 

Please note: ALL PICKUPS IN WA WAREHOUSE MUST BE BOOKED A MINUIMUM OF 24 HOURS IN ADVANCE

 

 

Thank you for your continued support, and take care.

 

FHE Management